Cg Healthcare Solutions, LLC Telehealth Services

The current public health emergency has resulted in changes to the coverage and guidelines for telehealth services. A few highlights:

  • CMS has waived the requirement that only HIPAA compliant devices can be used for telehealth
    services. See document link below for telehealth services CPT codes.
  • Telehealth services for Medicare must be billed with an “02” place of service. No telehealth modifiers should be appended to the code.
  • Most commercial carriers recognize and reimburse for telehealth services. They require a modifier (95 or GT) to be appended to CPT or HCPCS codes that ordinarily are used for face-to-face encounters.
  • Some practices may prefer to utilize HIPAA compliant software for providing telehealth services to patients. Some of these solutions are free, while others charge a monthly fee. See document link below for a list of suggested software.

Please click here to download the entire Cg Healthcare Solutions, LLC’s Telehealth Services Update. Feel free to contact Michael Lewis, MBA, FACMPE ( or Deborah Mathis, CA, CHBC ( with questions or for more information.